Solutions for Collections Agencies and Debt Buyers

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"Using predictive modeling to direct collection efforts greatly increased collector productivity. One early implementation portfolio saw productivity gains of 80% in dollars per agent-hour."

- Johnny Hernandez, Outsourcing Resources Manager
Van Ru Credit Corporation



Accelerate Profit, Reduce Effort, Increase Unit Yields with PREDIGY

Only PREDIGY™ combines a powerful decision engine with precise treatment strategies and integrated analytics, to put you on the fast track for improved results. PREDIGY was designed for business decision-makers. It's easy to use, versatile and adaptable to changing conditions—routinely delivering 5-15% increases in collection rates, or equivalent performance for 10-25% less cost.

A Practical Approach to Profit Growth

For every single account, there are daily, time-sensitive decisions to be made. PREDIGY is designed to support the urgency of your business operations by helping you make those choices with confidence, clarity and a direct connection to profitability.

Act Quickly and Independently

You have a clear view of the road ahead with PREDIGY for Collections. Build unlimited models and decision trees in PREDIGY—then quickly put your decisions into action. You'll have the confidence that you've determined the best treatment strategy for each account, because you can run any number of "what-if" scenarios at no additional cost. You can even simulate and understand the total costs and projected benefits of your actions in advance of allocating resources. Unlimited scoring ensures that you're using the most current and relevant account information to make informed decisions. Most importantly, you're able to drive the actions you've decided to take into downstream systems while minimizing impact on scarce IT resources.

With PREDIGY you make the day-to-day decisions impacting your business, quickly, accurately and independently.


Knowing Which Actions to Take and How Much Effort to Invest

  • Who to call
  • When to call
  • How many times to call
  • Who should get a letter and how often
  • What type of letter to send each time
  • When to buy data from credit bureaus or data providers
  • When to settle and how much to offer
  • Which accounts require legal action

Product Features

  • Works with all collections systems—purchased or proprietary
  • Keeps strategies and data within your firewall
  • Allows you to score as often as you want
  • Uses all types of data to strengthen analysis—including the newest data contained in free-form collector notes
  • Gives you more than just a "score" because your decisions turn into strategy codes on each account—hastening time to action

Business Benefits

  • Faster ROI
  • More control over decisions and actions, with greater understanding appropriate level of effort for each account
  • Ability to leverage all customer interactions, including collector and call center notes
  • No additional scoring costs to run more "what-if" (cost vs. benefit) scenarios
  • Secure data management
  • Ability to execute with minimal impact on scarce IT resources

Van Ru Credit Corp. Approach

In order to increase collections while maintaining overall call volumes, Van Ru Credit Corporation developed and deployed a new payment projection score in their PREDIGY Call Penetration Strategy. This strategy allowed them to apply the appropriate calling effort across four treatment groups based on the expected return from each group. Additionally, random control groups were created to measure the benefits of the strategy and score.

With PREDIGY's strategy simulation features the customer was able to forecast and control how many accounts would flow into each group and what the effect of particular calling levels would be on their revenue and costs.

Read the full Van Ru Case Study

View the on-demand webinar, Improving Business Performance with Analytics, featuring Van Ru Credit Corporation.