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Customer Analytics and Decision Management Software
Score operational data against discovered patterns, predictive models, clusters and decision trees created in the PREDIGY design environment.
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Benefit to the Business
Speed deployment across diverse operational environments. Once IR Production Engine is in place, you can deploy new models, strategies and decision trees without recoding the design work. You export the decision design into an application instruction package used by IR Production Engine for scoring.
Key Features
- Can score in batch or real-time
- Ability to tightly integrate score and decision applications with other enterprise applications via command-line and Web-services APIs
- Modular design supports multiple sites, parallel processing and cross-channel coordination
- Platform independent and highly reliable: a Java application that runs on 32- and 64-bit Windows, Linux or Solaris machines. Independent scoring and validation tests are done on each run to ensure integrity
- High-performance scoring engine. Scoring can be done in parallel, so it's easy to add additional machines to boost scoring performance
Intelligent Results customers are able to manage their business more dynamically with a new standard in customer analytics and decision management software. The Intelligent Results analytics platform allows companies to better understand and predict customer behavior, then quickly plan and implement targeted strategies—resulting in an improved customer experience, more effective resource allocation and increased profitability. Intelligent Results solutions are available through custom analytics engagements, as a software platform, or hosted and delivered as a service. Intelligent Results is a subsidiary of First Data Corporation.