Text mining | IR Discover | Intelligent Results

PRODUCTS

Find patterns hidden in various types of data: structured (fields), semi-structured (codes) and unstructured (text). Use discovered text patterns in predictive models and for concept-based decision criteria in strategies.

Benefit to the Business

Explore all data sources to better understand customers and segments. Unique Online Analytical Processing (OLAP) capabilities allow for unlimited "slice and dice" analysis and reporting across structured and unstructured customer data. Transfer insights from IR Discover to IR Modeler and IR Strategy.

Key Features

Automated and guided root-cause analysis and discovery of patterns within diverse data sources
Extraction of key topics and concepts from unstructured content using patented unstructured-text analysis and advanced data-mining algorithms
SQL-like query capability enables more precise and sophisticated questions and answers from unstructured content. Save queries for future use
Graphical display of findings using powerful visualization techniques. Report, track and trend major topics
IR Discover Bridge for seamless integration of IR Discover results with model and strategy design

Intelligent Results customers are able to manage their business more dynamically with a new standard in customer analytics and decision management software. The Intelligent Results analytics platform allows companies to better understand and predict customer behavior, then quickly plan and implement targeted strategies—resulting in an improved customer experience, more effective resource allocation and increased profitability. Intelligent Results solutions are available through custom analytics engagements, as a software platform, or hosted and delivered as a service. Intelligent Results is a subsidiary of First Data Corporation.