Customer Analytics and Decision Management Software
Partner Profile
Driva Solutions provides strategic consulting and operational implementation services to the global customer contact industry.
Driva Solutions' Outsourcing Vendor Database (ODBsm) is an on-line registry of sourcing-related company data supplied by leading global vendors of BPO business services. This new information service yields a rich and complete data source for clients. From contact details to country locations, clients and partners have asked Driva Solutions to maintain a single, definitive up-to-date source of BPO vendor data.
For more information, visit: drivasolutions.com
Intelligent Results customers are able to manage their business more dynamically with a new standard in customer analytics and decision management software. The Intelligent Results analytics platform allows companies to better understand and predict customer behavior, then quickly plan and implement targeted strategies—resulting in an improved customer experience, more effective resource allocation and increased profitability. Intelligent Results solutions are available through custom analytics engagements, as a software platform, or hosted and delivered as a service. Intelligent Results is a subsidiary of First Data Corporation.