Customer Analytics and Decision Management Software
On-Demand Webinar
Webinar Details at a Glance
Topic: Improve Performance in the Utilities Industry with Predictive Analytics: Part 2
Presenters:
Ozgur Tuzcu
Risk Manager
DTE Energy
Bio 
Michael Grow
VP, Client Services
Intelligent Results
Bio
Improve Performance in the Utilities
Industry with Predictive Analytics: Part 2
Join Ozgur Tuzcu from DTE Energy and Michael Grow from Intelligent Results for a free 60 minute webinar Tuesday, October 9th at 1:00 PM ET to learn how predictive analytics has helped DTE develop personalized collections strategies to more effectively manage delinquent accounts. Learn how this innovative approach to applying analytics in the utilities industry is producing phenomenal business benefits. A few of the topics we’ll cover include:
- How to reduce outbound phone collection costs
- Determining which contact approach is the most cost effective
- Strategies for assigning field work
- Future plans for predictive analytics at DTE
This webinar is the sequel to the DTE case study that we presented earlier this year.
Register today!
Intelligent Results customers are able to manage their business more dynamically with a new standard in customer analytics and decision management software. The Intelligent Results analytics platform allows companies to better understand and predict customer behavior, then quickly plan and implement targeted strategies—resulting in an improved customer experience, more effective resource allocation and increased profitability. Intelligent Results solutions are available through custom analytics engagements, as a software platform, or hosted and delivered as a service. Intelligent Results is a subsidiary of First Data Corporation.