Customer Analytics and Decision Management Software
On-Demand Webinar
Webinar Details at a Glance
Topic: Use Analytics to Dramatically Improve Collections
Presenter:
Don Davey
Director,
Collections & Recovery Solutions
Intelligent Results
Don is a 17 year collections veteran. He has experience in both pre and post charge off collections. Over the past five years, he's assisted countless banks and agencies implement successful analytic solutions for collections.
Use Analytics to Dramatically Improve Collections
Join us for a 60 minute webinar and learn three things you should do and four common pitfalls to avoid in this highly competitive market.
Three requirements for success:
1. Be bold
2. Align models and strategies with business goals
3. Always use a blind test
Four pitfalls:
1. Making decisions based on insignificant differentiation
2. Throwing out the "junk"
3. Using models that aren’t relevant
4. Implementing strategies that aren't aligned with business outcomes
Intelligent Results customers are able to manage their business more dynamically with a new standard in customer analytics and decision management software. The Intelligent Results analytics platform allows companies to better understand and predict customer behavior, then quickly plan and implement targeted strategies—resulting in an improved customer experience, more effective resource allocation and increased profitability. Intelligent Results solutions are available through custom analytics engagements, as a software platform, or hosted and delivered as a service. Intelligent Results is a subsidiary of First Data Corporation.